Wednesday, November 16, 2022 2:00 pm - Wednesday, November 15, 2023 5:00 pm
india
Creation. We all tend to create. It is something that cannot be ignored. And to be honest, it shouldn’t be. 
We all live in a world that has been engineered by us. From the spoon to the device that you are using to read this, it is a human creation. 
Similarly, we have created AI (Artificial Intelligence) after years and decades of research and trials. 
It has now been integrated into Managed Chat Services. But the response was not necessarily a positive one.
There is a lack of proper knowledge about the concept. If used properly, then AI can turn out to be an extremely useful tool. 
It depends upon the implementation of the services. How AI has been integrated with chat services is in the most adaptable format as of now. 
AI is being used in the format of chatbots. These chatbots are being used for replying to visitors initially. 
The simple and repetitive queries are easily solved by programable bots. In case they face a kind of issue that cannot be solved by them then it is transferred to the trained agents
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